Terms of Use

1. Who we are, and these terms

KaiKuu is provided by [Trusted Source Medical Ltd — to be confirmed] (“we”, “us”, “KaiKuu”). By creating an account or using KaiKuu you agree to these Terms of Use and to our Privacy Policy. If you do not agree, do not use KaiKuu.

These terms are versioned. When we make a material change, we'll ask you to review and accept the new version before you continue using the app.

2. Who can use KaiKuu

KaiKuu is for registered or trainee healthcare professionals using ultrasound in their practice or training. You must be 18 or over, and the details you register with must be accurate and kept up to date.

3. Your account

Keep your sign-in details secure and don't share them. You're responsible for activity under your account. Use one account for yourself. Tell us promptly if you think your account has been accessed by someone else.

4. No patient-identifiable information

You must never enter or upload patient-identifiable information anywhere in KaiKuu — not in images or clips, and not in any written text, findings, reflections, titles, comments, or messages. Anonymise everything before you add it. This is a professional and legal obligation, not a guideline.

Patient-identifiable information includes (but is not limited to):

• names, initials, dates of birth, addresses, or contact details
• hospital, NHS, or other record numbers
• faces or other uniquely identifying features
• burned-in on-screen text, banners, or metadata that could identify a patient
• any combination of details that could reasonably identify someone

5. Consent to keep and share images

For every image or clip you keep in KaiKuu, you confirm you have the patient's — or, for a volunteer scanning subject, that person's — permission to record it and to keep it for training, professional development, and teaching.

If you share a scan into a community, or donate it for teaching, you confirm that permission also covers that wider use. You can withdraw a share or donation at any time, but you remain responsible for having had appropriate consent in the first place, in line with your professional and regulatory obligations.

If you don't have permission to keep an image, you can still log the scan in words — anonymised, and without the picture.

6. KaiKuu is a training tool, not a clinical system

KaiKuu is for education, reflection, and record-keeping of your own learning. It is not a medical device, not a diagnostic tool, and not a patient record. Do not use it to make or record decisions about a patient's care, and do not rely on it for clinical purposes. It does not replace your professional judgement, your organisation's systems, or urgent clinical escalation.

7. Your content, and how KaiKuu uses it

You keep ownership of the (anonymised) images, clips, and text you add. To run the service, you give us the permission we need to store and process your content and show it back to you.

When you choose to share a scan into a community, or donate it for teaching, you also permit that community's members (for a share) or its mentors (for a donation, in lessons) to view and use it for learning and teaching. These are your choices, made per scan, and are revocable.

8. Acceptable use

Use KaiKuu professionally and lawfully. Community posts, comments, and messages are also governed by our Code of Conduct, which you accept separately before taking part. Don't harass or abuse others, don't post unlawful or harmful content, and don't misuse the service or try to access data that isn't yours.

9. Your privacy and data protection

How we handle personal data is set out in our Privacy Policy. KaiKuu processes health-related imagery, which is special-category data under UK data protection law; our lawful basis is [explicit consent — UK GDPR Article 9(2)(a), to be confirmed], and you can withdraw consent and ask us to erase your data. You are responsible for ensuring anything you enter is anonymised, as set out above.

10. Security, and our responsibility

We take security seriously. We store data using measures aligned with recognised standards — including encryption in transit and at rest, access controls, and UK/EU-region hosting — and we meet our obligations under applicable data-protection law.

No online service can be guaranteed to be completely secure, and we can't promise the service will always be available or error-free. To the maximum extent permitted by law, we're not liable for loss or damage that we could not reasonably have foreseen or that is outside our reasonable control. Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law — including our responsibilities to you under data-protection law, and liability for death or personal injury caused by negligence, or for fraud. [This clause must be finalised with legal advice.]

You agree to be responsible for, and to reimburse us for, loss we suffer because you broke these terms — for example by uploading patient-identifiable information, or content you didn't have permission to share.

11. Suspending or ending your account

We may remove content, or suspend or close an account, where these terms or the Code of Conduct are broken — for serious or repeated breaches, or to protect patients or other members. Serious matters may be reported to your professional regulator or the relevant authorities. You can close your account at any time.

12. Keeping and deleting your data

We keep your data for as long as your account is active and for [retention periods — to be confirmed] afterwards, unless a longer period is required. You can ask us to export or erase your data; erasure permanently deletes your account, scans, images, and records.

13. Changes to these terms

We may update these terms. When we make a material change we'll ask you to review and accept the new version before you continue using KaiKuu. The version and date at the top show what's current.

14. Governing law

These terms are governed by the laws of [England and Wales — to be confirmed], and the courts of [England and Wales — to be confirmed] have jurisdiction, without affecting any rights you have as a consumer in your country of residence.

15. Complaints and contact

For questions, complaints, or to exercise your data-protection rights, contact us at [contact — to be confirmed]; our Data Protection Officer / Information Governance lead is [to be appointed/confirmed]. You also have the right to complain to the Information Commissioner's Office (ICO).

16. General

If any part of these terms is found unenforceable, the rest still applies. Our not enforcing a term isn't a waiver of it. These terms, with the Privacy Policy and Code of Conduct, are the whole agreement between us. They don't create rights for anyone who isn't a party to them.